Eav Online Attendance

Who do I contact for questions about EAV payments?

If you have questions regarding EAV payments, contact the Fiscal Child Care Hotline at (615) 313-5441 or toll-free at (800) 362-8004.

Who can use the time and attendance features in the provider portal?

This How-To Video introduces Child Care Providers to the Time and Attendance features within the Provider Portal. Child Care Providers participating in the State’s Certificate Program and all other Child Care Providers using the new Time and Attendance system.

What is the companion application for time and attendance?

The Companion Application will serve as the mobile tool Providers can use to record time and attendance data into their Provider Portal. This tool will work in conjunction with the Provider Portal so that data entered in either system is updated on the other in real-time. Child Care Providers using the new Time and Attendance System.

What do I do if I made a mistake on an EAV?

Our team is here to help! If you have made a mistake on an EAV, submitted an EAV more than 2 weeks ago and have yet to be paid, or have other payment related questions, please call the TDHS Fiscal Hotline at 1 (800) 362-8004.