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What is surfly and how can I use it with InContact?

NICE inContact users can use Surfly to instantly connect with their own customers through their browser, adding voice and video, without the need to download any additional tools or software, and create the feeling of an in-person meeting.

What is surfly co-browsing?

Surfly is a visual engagement tool for sharing web sessions online. With Surfly’s high quality co-browsing technology, you can help customers and agents to connect and collaborate like they’re sitting side by side.

What can surfly do for your business?

The fully documented API means it’s easy to integrate, and with video chat functionality you can build better relationships with your clients while helping them to fill in forms, view and understand offers, or resolve a query. Surfly makes it simple and easy to co-browse with customers, interact via video chat, share documents, and more.